Last Updated: 20-08-2026

Effective Date: 20-08-2026

This Privacy Policy explains how [WARDAG MART], trading as [HOME GYM GOALS] (“we”, “us”, “our” or “Company”), collects, uses, stores, discloses and protects personal information when you visit or use our website, create an account, purchase our products, contact us, subscribe to our communications, or otherwise interact with our services.

Our website is operated from the United Arab Emirates (“UAE”). We may provide products and services to customers in the UAE and, where available, other countries including the United States, countries in the European Economic Area (“EEA”), and the United Kingdom (“UK”).

We aim to handle personal information responsibly and transparently and to comply with applicable privacy and data-protection laws, including applicable provisions of the EU General Data Protection Regulation (“EU GDPR”), UK GDPR, the California Consumer Privacy Act as amended (“CCPA/CPRA”), and other applicable U.S. state privacy laws where they apply to our business.

1. Who We Are

The entity responsible for your personal information is:

Legal Company Name: WARDAG MART
Trading Name: HOME GYM GOALS
Country: United States of America
Business Address: 5900, Austin Texas
Email: info@homegymgoals.com
Website: www.homegymgoals.com

For privacy-related questions or requests, contact us at:

Privacy Email: info@homegymgoals.com

If applicable:

Data Protection Officer / Privacy Contact: WAQAS KHAN
Email: info@homegymgoals.com

2. Information We Collect

We collect only information that is reasonably necessary for the purposes described in this Privacy Policy.

Depending on how you interact with our website, we may collect the following categories of information.

2.1 Information You Provide Directly

When you create an account, place an order, contact us, subscribe to marketing communications or submit a form, we may collect:

• Full name
• Email address
• Telephone/mobile number
• Billing address
• Shipping/delivery address
• Country
• Account login information
• Order information
• Product preferences
• Customer-service communications
• Reviews and feedback
• Information you provide when requesting a return, refund or warranty service
• Information provided through quotation or bulk-order enquiries

We do not intentionally request sensitive personal information unless it is necessary for a specific service and permitted by applicable law.

3. Payment Information

When you purchase products through our website, payment information may be processed by third-party payment providers.

Depending on the payment method used, we or our payment service providers may process information such as:

• Payment method
• Transaction reference
• Payment status
• Billing information
• Limited payment-card information
• Fraud-prevention information

Where possible, payment-card details are handled directly by our payment processor rather than stored on our own systems.

We do not intend to store complete payment-card numbers or security codes on our own servers.

Our payment providers may have their own privacy policies and terms.

4. Information Collected Automatically

When you access our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Language
• Approximate geographic location
• Referring website
• Pages viewed
• Products viewed
• Search terms
• Time spent on pages
• Date and time of access
• Website interaction information
• Error and diagnostic information

We use this information for website operation, security, analytics, performance monitoring and, where permitted, marketing.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage and similar technologies.

Cookies may be used for:

Strictly Necessary Cookies

These may be required to:

• operate the website;
• maintain shopping-cart functionality;
• process orders;
• maintain account sessions;
• provide security;
• prevent fraud; and
• remember essential preferences.

Analytics Cookies

Where permitted, analytics technologies may help us understand:

• how visitors use our website;
• which pages are popular;
• which products receive interest;
• website performance; and
• where improvements are required.

Marketing Cookies

Where applicable and permitted, marketing technologies may help us:

• measure advertising campaigns;
• show relevant advertisements;
• understand advertising performance;
• create or measure audiences; and
• support remarketing.

Where consent is required, we will request consent before placing non-essential cookies or similar technologies.

You may manage cookie preferences through our cookie-consent mechanism or your browser settings.

6. How We Use Personal Information

We may use personal information for the following purposes:

Processing Orders

To:

• process purchases;
• confirm orders;
• arrange payment;
• arrange delivery;
• provide order updates;
• handle cancellations;
• process returns and refunds; and
• provide warranty support.

Customer Service

To:

• respond to enquiries;
• provide product information;
• resolve complaints;
• provide technical assistance;
• communicate regarding orders; and
• provide after-sales support.

Website Operation

To:

• operate and maintain our website;
• manage customer accounts;
• maintain shopping carts;
• improve website functionality;
• troubleshoot technical problems; and
• protect our systems.

Security and Fraud Prevention

To:

• detect suspicious transactions;
• prevent fraud;
• protect customers;
• protect our website;
• enforce our terms; and
• investigate security incidents.

Analytics and Improvement

To:

• understand customer behaviour;
• improve products;
• improve website navigation;
• analyse sales;
• measure website performance; and
• improve customer experience.

Marketing

Where permitted by law and, where required, with your consent, we may use your information to:

• send promotional emails;
• provide product updates;
• advertise new products;
• provide special offers;
• measure marketing campaigns; and
• provide personalised advertising.

You can unsubscribe from promotional email communications at any time.

7. Legal Bases for Processing — EU/EEA and UK

Where EU GDPR or UK GDPR applies, we process personal information using one or more lawful bases.

Contract

We may process information when necessary to:

• process an order;
• provide products;
• deliver products;
• provide customer support; or
• perform a contract with you.

Legal Obligation

We may process information where necessary to comply with applicable legal or regulatory obligations, including accounting, tax, fraud-prevention and legal requirements.

Legitimate Interests

We may process information where necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.

Examples may include:

• website security;
• fraud prevention;
• improving our services;
• business administration;
• customer service;
• analytics;
• direct marketing where permitted;
• enforcing our terms; and
• protecting our legal rights.

Consent

Where required, we may rely on your consent, including for certain:

• marketing communications;
• non-essential cookies;
• personalised advertising; and
• other optional processing activities.

You may withdraw consent at any time.

Withdrawal of consent does not affect processing that occurred before consent was withdrawn.

8. U.S. Privacy Rights

Privacy laws in the United States vary by state.

Where applicable, we will provide rights required by the relevant state privacy law.

Depending on your location and applicable law, you may have rights including:

• right to know/access personal information;
• right to correct inaccurate information;
• right to delete personal information;
• right to obtain information about how personal information is used;
• right to opt out of certain sales or sharing;
• right to opt out of certain targeted advertising;
• right to limit certain uses of sensitive personal information where applicable;
• right to data portability;
• right to appeal certain privacy decisions; and
• right not to receive discriminatory treatment for exercising applicable privacy rights.

Not all rights apply to all consumers or in all circumstances.

9. California Privacy Rights

This section applies to California residents to the extent the CCPA/CPRA applies to our business.

California residents may have rights including the right to:

• know what categories of personal information we collect;
• know the purposes for which personal information is used;
• know the categories of sources from which information is collected;
• know the categories of third parties with whom information is disclosed;
• access certain personal information;
• request correction of inaccurate information;
• request deletion of personal information, subject to applicable exceptions;
• opt out of the sale or sharing of personal information where applicable;
• opt out of certain targeted advertising activities;
• limit certain uses or disclosures of sensitive personal information where applicable; and
• receive equal treatment for exercising applicable privacy rights.

The CCPA requires covered businesses to provide appropriate information about collection and consumer rights.

Sale or Sharing of Personal Information

[SELECT ONE AND DELETE THE OTHER]

Option A — If you DO NOT sell/share personal information:

We do not sell personal information for monetary consideration and do not knowingly share personal information for cross-context behavioural advertising in a manner that constitutes a “sale” or “sharing” under the CCPA.

Option B — If you DO sell/share personal information:

We may sell or share certain categories of personal information as defined by applicable California law. California residents may have the right to opt out of such activities. Where applicable, we will provide a “Do Not Sell or Share My Personal Information” mechanism.

Do not publish Option B unless it accurately describes your actual practices.

10. Categories of Personal Information

Depending on how you interact with us, we may collect categories such as:

• Identifiers, including name, email address and telephone number;
• Contact information;
• Commercial information, including purchase history and products purchased;
• Internet or electronic network activity information;
• Geolocation information where permitted;
• Account information;
• Customer-service communications;
• Inferences or preferences derived from interactions with our website;
• Payment-related information processed by our payment providers; and
• Other information you voluntarily provide.

We do not intentionally collect sensitive personal information unless required for a legitimate business purpose and permitted by law.

11. Sources of Personal Information

We may collect information from:

• You directly;
• Your browser or device;
• Our website;
• Payment providers;
• Delivery and logistics providers;
• Customer-service platforms;
• Advertising platforms;
• Analytics providers;
• Fraud-prevention providers;
• Social-media platforms where you interact with us; and
• Other service providers assisting us with our business.

12. Who We Share Personal Information With

We may disclose personal information to service providers and business partners where necessary to operate our business.

These may include:

Payment Providers

To process payments and prevent payment fraud.

Delivery and Logistics Providers

To deliver purchased products.

Technology Providers

To provide:

• hosting;

• website infrastructure;

• cloud storage;

• e-commerce functionality;

• customer-service systems; and

• security services.

Analytics Providers

To understand website usage and performance.

Advertising Providers

Where permitted, to measure and deliver advertising.

Professional Advisers

Including:

• accountants;

• lawyers;

• auditors;

• insurers; and

• other professional advisers.

Government and Legal Authorities

Where disclosure is required by law or reasonably necessary to:

• comply with legal obligations;

• respond to lawful requests;

• protect rights;

• investigate fraud;

• protect customers; or

• protect our business.

We do not authorize third parties to use personal information for purposes inconsistent with this Privacy Policy unless permitted or required by law.

13. International Data Transfers

Because we operate internationally and may use service providers located in different countries, personal information may be transferred to or processed in countries outside your country of residence.

Where EU GDPR or UK GDPR applies, we will use appropriate safeguards for international transfers where required by applicable law.

Depending on the circumstances, safeguards may include:

• adequacy decisions;

• Standard Contractual Clauses;

• UK-approved transfer mechanisms;

• appropriate contractual safeguards; or

• other lawful transfer mechanisms.

You may contact us for additional information regarding applicable transfer safeguards.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• completing transactions;

• providing customer service;

• maintaining business records;

• complying with legal and tax requirements;

• resolving disputes;

• preventing fraud; and

• enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer required, we will delete it, anonymise it, or securely dispose of it where reasonably practicable.

15. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against:

• unauthorized access;

• unauthorized disclosure;

• loss;

• misuse;

• alteration; and

• destruction.

However, no method of transmission or electronic storage is completely secure.

Therefore, we cannot guarantee absolute security.

16. Your EU/EEA and UK GDPR Rights

Where applicable, you may have the right to:

• access your personal information;

• correct inaccurate information;

• request deletion;

• request restriction of processing;

• object to processing;

• receive certain information in a portable format;

• withdraw consent where processing is based on consent;

• object to direct marketing; and

• lodge a complaint with a relevant supervisory authority.

The availability of these rights depends on the circumstances and applicable law.

The right to object to direct marketing applies where applicable and should be respected in accordance with applicable law.

17. How to Exercise Your Privacy Rights

To submit a privacy request, contact:

Email: [PRIVACY EMAIL]

Please include:

• your name;

• email address;

• country/state of residence;

• nature of your request; and

• any information reasonably necessary for us to verify your identity.

We may need to verify your identity before completing certain requests.

We will respond within the period required by applicable law.

18. California Privacy Requests

California residents may submit applicable privacy requests using:

Email: [PRIVACY EMAIL]

Online Request Form: [PRIVACY REQUEST URL]

If our business is exclusively online, an email address may be used as a designated method where permitted by applicable law.

We will not require you to create an account solely to submit a privacy request.

Where permitted by law, we may take reasonable steps to verify the identity of a person submitting a request.

19. Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may require:

• proof of authorization;

• verification of your identity; and

• verification of the authorized agent’s identity.

20. Children’s Privacy

Our website is not intended for children under the age required by applicable privacy law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at:

[PRIVACY EMAIL]

If we become aware that we have collected personal information from a child in circumstances where applicable law requires deletion or parental consent, we will take appropriate steps.

21. Marketing Communications

If you subscribe to our marketing communications, we may send information about:

• products;

• promotions;

• discounts;

• new arrivals;

• special offers;

• buying guides;

• company updates; and

• other relevant marketing communications.

You can unsubscribe by:

• clicking the unsubscribe link in our emails;

• contacting us; or

• using available communication preferences.

Unsubscribing from marketing communications will not necessarily stop transactional communications relating to orders, payments, delivery, returns, security or your account.

22. Third-Party Websites and Services

Our website may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices, security or content of third-party websites.

You should review the privacy policy of each third-party service before providing personal information.

23. Social Media

We may operate social-media accounts and may allow social-media features on our website.

If you interact with us through social-media platforms, information may be processed by the relevant platform according to its own privacy policy.

We do not control how third-party social-media platforms process personal information.

24. Advertising and Analytics

We may use third-party analytics and advertising technologies, depending on our website configuration.

These technologies may collect information such as:

• IP address;

• device information;

• browser information;

• pages visited;

• products viewed;

• interactions;

• conversion information; and

• advertising identifiers.

Where required, we will obtain consent before using non-essential advertising or analytics technologies.

You may manage applicable cookie or tracking preferences through our cookie-consent mechanism.

25. Do Not Track

Some web browsers provide “Do Not Track” signals or similar mechanisms.

Because there is not always a consistent industry standard for interpreting these signals, our website may not respond to all browser-based Do Not Track settings.

Where applicable law requires us to recognize a particular opt-out preference signal, we will handle it as required by law.

26. Fraud Prevention

We may process personal information to identify and prevent:

• fraudulent transactions;

• suspicious activity;

• payment abuse;

• account abuse;

• unauthorized access;

• theft; and

• other security threats.

This may involve sharing limited information with payment processors, fraud-prevention providers or relevant authorities where legally permitted.

27. Business Transfers

If our business is involved in:

• a merger;

• acquisition;

• restructuring;

• financing;

• sale of assets; or

• sale of the business,

personal information may be transferred as part of the transaction, subject to applicable law and appropriate protections.

28. Legal Disclosure

We may disclose personal information where reasonably necessary to:

• comply with applicable laws;

• respond to legal proceedings;

• respond to government requests;

• enforce our terms;

• protect our rights;

• protect customers;

• investigate fraud; or

• prevent security threats.

29. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date.

Where required by law, we may provide additional notice or obtain consent before implementing material changes.

We encourage you to review this Privacy Policy periodically.

30. Complaints

If you have concerns about how we handle your personal information, please contact us first:

Email: [PRIVACY EMAIL]

We will make reasonable efforts to investigate and resolve privacy concerns.

EU/EEA Residents

Where EU GDPR applies, you may have the right to lodge a complaint with the data protection supervisory authority in your country of residence, workplace, or where you believe an infringement occurred.

UK Residents

Where UK GDPR applies, you may lodge a complaint with the UK’s Information Commissioner’s Office (“ICO”):

Information Commissioner’s Office
Website: https://ico.org.uk/

The ICO identifies the right to complain to a supervisory authority as part of the information that should be provided in a UK privacy notice.

31. Contact Us

For questions, requests or complaints relating to this Privacy Policy, contact:

WARDAG MART

Trading Name: Home Gym Goals

Address: 5900, Austin Texas USA.

Email: info@homegymgoals.com

Website: www.homegymgoals.com

Privacy Requests: info@homegymgoals.com

32. Privacy Rights Summary

This Privacy Policy is intended to provide a transparent explanation of our privacy practices. Your specific rights depend on your location, the nature of your relationship with us, and applicable law.